Poor Customer Service
December(17/12/2020) i went shopping at Mr Price Key west the was sale for Tees/ Vest two for R 80 and one was R 49.99 i bought 4 of the and they charged me an extra T-shirt/ Vest that i did not take , Sunday( 17/01/2021) i went back and i was told that the is nothing they can do as i came late and they are not sure if i didn't take 5 T shirts/ vest.
I am wondering if Mr Price teaches their staff to call us customers *****'s and lies where they are the one that charged me extra. I was not bored when i went to ask for assist and wont waste my transport money for nothing.
I m highly disappointed with the service i received from them.
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Replies (1)Mr Price's replyOfficial
26 Jan 2021, 12:58Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Mr Price's reply26 Jan 2021, 12:58
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
