Poor customer service

<p>Have sent e-mail with proof of payments, 2nd month in a row that I am threatened through sms and rude phone calls from your customer care stating that my account is in arrears when I have made payment. After numerous e-mails, no one have bothered to contact me back regarding this. Mr Price however did not allocate one of the payments made to them to my account and now the full amount is outstanding and payment is demanded for today even though the "pay by date" on the statement is for 31/05/2016.</p> <p>Mr Price is ruining my credit record. I demand a updated statement and a appology letter!</p> <p> </p>