AS
Agis S

1 reviews | Active since May 2023

01 Oct 2024, 13:29

Poor customer service

I am expressing my dissatisfaction with the delay in delivering my recent order placed on 17 September till date. The expected delivery date has long passed, yet I have not received any updates regarding the status of my package.

I have attempted to contact your customer service team on multiple occasions, but I have not received any satisfactory response or resolution. This delay has caused me considerable inconvenience, and I would appreciate immediate action to rectify the situation.

0
Replies (3)
Mr Price
Mr Price's reply01 Oct 2024, 13:49
Official
Hi Agis Sanyane

We sincerely apologize for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.


 Many Thanks 
 Mr Price

AS
Agis S's update02 Oct 2024, 14:24
Reviewer Update
I am still waiting for the call
Mr Price
Mr Price's reply07 Feb 2025, 18:22
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price