SS
Sasha S

1 reviews | Active since Dec 2021

26 Oct 2023, 09:55

Poor Customer Service

The stores are barely presentable but their online customer service is the worst, honestly. I had to wait 9 days for a refund issue to be sorted and not even an apology when the advisor eventually came back to me after I HAD TO FOLLOW Up after the 3rd time. Ridiculous.

0
Replies (1)
Mr Price
Mr Price's reply26 Oct 2023, 11:10
Official
Hi Sasha Simons

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price