NM
Nonhlanhla M
1 reviews | Active since Feb 2016
02 Feb 2016, 16:28
Poor customer service
I was treated so terribly on Friday night at Mr price menlyn mall, the staff there were very loud, rude and totally unacceptable. they kept complaining about the customers not wanting to leave the store because they wanted to go out partying. when I approached one of the staff members about their behaviour, she just kept quite and looked away
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Replies (1)
Mr Price's replyOfficial
06 Feb 2016, 12:51Hello nonym,
We do apologise for the disappointing shopping experience out in Menlyn, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Menlyn, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Mr Price's reply06 Feb 2016, 12:51
Official
Hello nonym,
We do apologise for the disappointing shopping experience out in Menlyn, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Menlyn, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price