Poor Customer Service

<p>Mr price is really losing the plot. I made a paymet to their account on the 22n of june...and selected that the merchandise should be delivered in day as i needed it. to my error i used the incorrect bank account...still an MRP account muber but not for online purchases. I have been trying to resolve this with their consultant in the customer service department , her name is Nontando. She offered no help to me at all,i call and leave mesages for her to call me back but she doesnt. And everyone in the office seems to be covering for her and not putting me through to her when i call.</p> <p> </p> <p>On the 30th of June i called and emailed her the more than twice. She didnt come back tome at all.When i called at 5 they toldme she left for the day.</p> <p> </p> <p>One thingMr price needs to get about customer service, is excatly that...CUSTOMER SERVICE. Why must i struggle like this to get anything resolved from your customer service department? this is how you will lose customers. Exactly like this. If you dont train your consultants you will lose customers. I am using my hard earned money to support you. i should atleast receive some service.</p> <p> </p> <p>Thank you to Nicole Richards from the same department for answering my calland trying to assist.</p> <p> </p> <p>This kind of inconvenience is really unfair to your customers.</p> <p> </p>