Poor customer service

<p>Good day.</p> <p>I recently contacted mr price as I saw my credit balance always changes after I made payment. E.g. if I made a payment for R300 and I check my credit balance it would say R260. Mr price advised that it's the financial services on my account that's being deducted from my installment. This is incorrect as the financial services fees are included in the installment. I was advised to send an email to have these services cancelled, no feedback has been given since last week. This is unacceptable. Your agents are poor.</p>