GM
Gavyn M

1 reviews | Active since Nov 2017

11 Nov 2017, 16:08

Poor Customer Experience

Today I had visited Mr Price in Springs Mall looking for some formal wear. As I do, I selected two items of clothing and went to the fitting room to try them on but had to wait as there was a queue. Once I reached the front, the Lady in charge of the rooms allowed some of her friends to jump the queue and go right in. I told her that I was next in line, but she insisted that the friends of hers were next to go through, although they had not waited in the queue. Her manners and attitude were absolutely disgusting! I am usually a regular customer at the store but after the arrogance I had to endure from the staff, I am totally put off on what the store has to offer and i will never shop at that particular store again.

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Replies (1)
Mr Price
Mr Price's reply13 Nov 2017, 12:17
Official

Good day

Thank you for your post.

We value feedback from our customers and do apologise for the disappointing service you have received from our store associate. We are investigating this matter and will get back to you as soon as possible.

Warm regards,

Mr Price

Best regards,