Please dont bug the Call Centre Staff..

MR P does not send banking details via an email anymore, so to pay an order I ordered I had to load another order, and made payment with that details..

Read and decide for yourself.

Me: Good day I loaded the incorrect payment reference, your website is stupid, it does not send banking details or reference anymore, so I didn't have a clue what the bank details are, and loaded a new order to get the banking details. Please cancel order ********** 43953 and send order ********** 43496 Thank you Simone

Samantha: Trust you are well.

Thank you for your email.

We have cancelled your order as per your request. Please note that order number ********** 43496 is awaiting payment.

ME: Hello Can you please allocate my payment to ********** 43496?

Samantha: Hi,

Please note that the payment for the cancelled order cannot be allocated for the new order.

So, is this customer service???? No explanation offered..Guess I was wasting her facebook time.