NR
Nasreen R

1 reviews | Active since Jun 2015

07 Sept 2016, 16:13

PLACE OF INCOMPETENCE

<p>I have been a loyal Mr. Price account holder for years and I was delighted when I came to find I can now shop online, and have items delivered to my door step for a very small fee.</p> <p> </p> <p>However, like most services in South Africa, they have fallen short in both their efficiency and courtesy. I have placed a large order recently for birthday gifts for a few relatives coming up VERY SHORTLY. I placed the order on Monday the 5th of September 2016, I received an email today at 12:45pm stating that my order has been shipped. At 15:05pm I received an order to say that this same order was missing an out of stock item and asked for my advice as to whether they should still package for shipment or not. The 4 hrs questionable as to WHAT THE HELL WAS GOING ON AT THE MR. PRICE DEPOT between shipment notification and this displeasing email 4 HOURS LATER?! IS WHAT IS BUGGING ME, TO MAKE MATTERS WORSE, THEY AVOID MY EMAILS, REQUESTS AND CALLS!!! I AM OFFICIALLY ****ED OFF!</p> <p> </p> <p>I NEVER WANT TO USE THEIR SERVICE AGAIN, THEY **** UP AND THINK ITS OKAY, I AM A RAGING BALL OF ANNOYED AND DISGUSTED! PEOPLE SHOULD NOT BE ABLE TO MANAGE AND RUN A SERVICE WHEN THEY EVIDENTLY HAVEN'T A CLUE AS TO HOW TO GO ABOUT DOING IT!</p> <p> </p> <p>I WOULD NOT ADVISE MR. PRICE ONLINE SHOPPING TO USE IT, THEY SUCK WORSE THAN ANY ****PY ONLINE STORE, BE AWARE. </p>

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Replies (1)
Mr Price
Mr Price's reply07 Sept 2016, 16:36
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price