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megan.jerry megan.jerry

1 reviews | Active since Jun 2017

09 Jan 2018, 14:40

****ED OFF/ TERRIBLE CUSTOMER SERVICE /CALL CENTER SUCKS---#***

Good day

I would like a manager to call me back urgently ,i am ****ed off i saw this dress online checked which store has it went to 3 stores out of stock was told its only available online i must purchase it there which i did. i needed it for a function a week later no dress and nobody gets back to you. so i contact your call center today spoke to Reagan very arrogant young man advises me a the dress is out of stock and they were suppose to let customers know which never happened.. until i called i really want my money back and compensated for the inconvenience caused i am so ****ed off at this terrible service whats the point of having an online service if your stock is wrong and show its available and then its not which never happens.

I paid for 3day delivery and nobody bothers to contact you and please train your agents how to speak to a customer and not have an attitude and advise when the ****ing dress will be there..

I want a call back by tomorrow 1clock as to what is happening THANK YOU

order number-# ********** 66125

0
Replies (1)
Mr Price
Mr Price's reply10 Jan 2018, 08:59
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price