Pieces of garbage, ass, lazy excuses for consultants

The worst customer service I have EVER dealt with on the phone. I have been calling for over two weeks trying to get an airtime voucher I purchased through their app that never got sent to me. I’ve called maybe 9 times at this point, each time I’m met up with either being told the wrong processes or someone with an attitude and/or eventually the call just apparent being “disconnected”, the second last call I had I got hung up on because the lady “didn’t like how I spoke to her” when the reason I got annoyed to begin with is because she wouldn’t shut up and kept interrupting me each time I was explaining something. I never called her out of her name once nor made it personal, she simply could not handle upset customers. I work at a call Center myself, so I’m aware that this company violates several rules and guidelines when it comes to how a call Center should be run. I am planning to take further action. I have tried to speak to 3 managers AT LEAST and each time somehow the call magically cuts before they speak to me or just as they begin speaking to me. Nobody even tries to call back. Nobody gives a **** at that department. They are lazy and unmotivated. This is coming from a call Center agent myself. Purely pathetic and not a single ounce of empathy in them. Honestly may they rot in hell, all of them.

Still haven’t even received my voucher nor any sort of refund. **** mister price and its team of unmotivated undeserving excuses of customer support agents. 40% unemployment and the people sitting in those jobs should be in that percentage, and swapped out for people who actually understand the value of sitting in the seat they are sitting in. Poor and unforgivable. I will be taking action as now I have no voucher and no refund and no service and no management trying to do anything. Literally left with no other choice. **** YOU ALL