JZ
Johanna Z
1 reviews | Active since Jul 2022
12 Jul 2022, 16:05
Payment not reflected on credit report
I am very frustrated. I paid my Mr Price account already on 27/06/2022 but on my credit report it still reflect that I am in arrears with a month. It is unacceptable that my credit rating is affected when I made the payment timeously.
Helpful (0)
Replies (2)0
Replies (2)
Mr Price's replyOfficial
14 Jul 2022, 14:09 Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply14 Jul 2022, 14:09
Official
Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
JZ
Johanna Z's updateReviewer Update
02 Aug 2022, 12:20Good day,
After sending the proof of my card payment Mr Price got back to me and noted that I should go to the store with the proof. I dont understand why its my problem to sort this out if the error is on Mr Price's side. Furthermore my credit is still negatively affected which is unacceptable.
After sending the proof of my card payment Mr Price got back to me and noted that I should go to the store with the proof. I dont understand why its my problem to sort this out if the error is on Mr Price's side. Furthermore my credit is still negatively affected which is unacceptable.
JZ
Johanna Z's update02 Aug 2022, 12:20
Reviewer Update
Good day,
After sending the proof of my card payment Mr Price got back to me and noted that I should go to the store with the proof. I dont understand why its my problem to sort this out if the error is on Mr Price's side. Furthermore my credit is still negatively affected which is unacceptable.
After sending the proof of my card payment Mr Price got back to me and noted that I should go to the store with the proof. I dont understand why its my problem to sort this out if the error is on Mr Price's side. Furthermore my credit is still negatively affected which is unacceptable.