Payment made for online order, emailed proof of payment, yet order still reflects "Awaiting Payment"

Thank you for your response. EFT Payments made before certain times, reflects the same day (My payment was made before 9:00 in the morning) Confirm that the delivery will take place today. This is the only day I could get someone to accept the delivery. Alternatively, make sure it gets delivered after hours. I am not pleased with the service received. Regards

Samantha Coopsamy (MRP Help) 17 Jan, 14:49 SAST Good day We’ve got good news and bad news. The good news: your order is ready to go. The bad news: unfortunately an item on your order is currently out of stock: EMPIRE LONGER LENGTH SHIRT ********** 133034 How did this happen? You just have such great taste – this item is in high demand and was snapped up before we could make it yours. Our team can send through the remainder of your order and credit you back into your card if payment was made with a credit card or MRP account, EFT payment we will send you a voucher for the unavailable item. Unfortunately, we’re unable to exchange the unavailable item for anything else. The voucher can be used online or in-store at MRP Clothing , Home and Sport for purchases. Payments made with EFT please advise once you receive the remainder of you order so that we can process a voucher Our sincerest apologies for any inconvenience caused. Regards, Team MRP Online ___________________________________________________________________________________________________________ This is totally unacceptable! The excuse given is not even remotely acceptable. How can you accept my order and payment and yet not have the stock? How can the stock not be pre-booked once an order is placed? You have a pathetic and poor system in place. I will tell everyone about the way you conduct business and I wont be buying anything from you in future. I will also complain, using all the platforms available! Refund me!!! How you do this, is your problem - I want this to be in my account by tomorrow, as you made a mistake, not me and now I have to go and look for something else for a MATERNITY photoshoot happening on Saturday!!!!!!!! If an immediate payment is not made and its not cleared to reflect by tomorrow, I will seek legal action against you. Not only can you not honor an order placed, you take the money for it and then you still inconvenience me with the fact that I now lost THREE days where I could have supported another business and received my goods in time for the photoshoot and not have added stress of having to now look for something else!!!!! This is a disgrace and you should be ashamed of yourselves!! Your business will go the way you treat your clients, their orders and their money and I do wish that upon you!