kN
kelello N
1 reviews | Active since Aug 2014
05 Mar 2015, 19:25
Payment Issue
I went to pay my account but Since I lost my Mr Price card I went to get help I produced my ID but all they could tell me was that their systems cannot use my ID For Payment. They can't even tell me or give me alternative options all they could tell me is that I need to provide them with my card number (seriously) . Now What am I supposed to do I just wanted to pay not purchase they didn't even offer to get me a new card... Stressed and frustrated.
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Replies (1)
Mr Price's replyOfficial
06 Mar 2015, 10:43Hello kelello22,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Best regards,
Mr Price's reply06 Mar 2015, 10:43
Official
Hello kelello22,
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Best regards,