Payment harassment

Poor services I have not been able to pay my Mr Price account at the branch in Bluff as there was only 1 cashier and she kept having an issue with the item the customer was returning. Myself and another lady had to walk out as the services was too slow and we were not updated of the issue at the till. I've always paid my account on time,only this time around due to me returning to working after the holidays. I was then reminded to pay the account which I agreed to, but unfortunately had an emergency and had to rush to hospital which made me delay the payment. On Saturday morning I got an sms with payment options, since I was working I decided to pay using the ussd option. I cannot remember how many payment reminder calls I've received today and the last agent I spoke to now was very rude which I decided to drop the phone on him. Please update your systems regarding payments, we cannot be haraased for money that has been paid. Im a very unhappy customer at this stage 🤢😵🤮