Payment does not reflect on account

<p>I am so tired of being given the run around by Mr Price agents. I made a account payment using their online payment system on the 31st January 2017 , I confirmed the payment on my bank's side and just before the Mrp system confirmed my payment "the session timed-out" by then I had already received a money-out notification from my bank. I spoke to numerous online agents, one advised I email my proof of payment which is my bank statement reflecting my payment, I did just that and till this day the payment still doesnt reflect and the online agents continue to give me the run around. </p>