mC
marisca C

1 reviews | Active since Apr 2015

06 May 2015, 13:20

payment

My mr price account is always up to date. We made a payment on the 6 march and so the end of last month we realise there is a overdue amount on my account and interest charged because of the overdue amount. So the system nevered pick up the payment that we made the 6. I mailed the proof of paymnt slip to the accounts. They fixed it but still my accouny says overdue and the still charge me interest because of overdue. <br> <br> I phoned one day and i spoke to a lady and se said nothing is wrond with acoount. But on my new statement it says OVERDUE<br> <br> Im really disappointed in this because my account is not overdue BUT i have to lay interest because of overdue amount<br> I personally thinks that all the interest of the last 2 months must be reversed and the statement must be fixed

0
Replies (1)
Mr Price
Mr Price's reply06 May 2015, 13:59
Official
Hello mariscaCoetzer,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.

Warm Regards
Mr Price

Best regards,