jG
jen G

1 reviews | Active since May 2016

03 May 2017, 10:55

Paying for polices with no policy info

<p>I took the following policies with Mr Price last year Customer Protection Plan Opt 1 and 360° Joint Option,but to date have not had my policy schedule or documents.I have sent in neumorouse mails and still no luck,they then sent me a mail asking to rate them which i did and still no luck</p> <p>i would like to know why have i not received my policies to date.</p> <p>is there a reason so if ever i need to claim and then i will have issues?.....</p>

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Replies (1)
Mr Price
Mr Price's reply03 May 2017, 16:46
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards