PAY, but dont get what you pay for

<p>I placed an order for delivery on the 2 July but had two items delivered incorrectly. I ordered a grey jacket with slanted buttons on the side and an ink denim jeggings.What i received is black jeggings and a plain grey hoodie,both items totally different from the pictures advertised.It is now the 23 July and im still waiting for my correct items to be delivered.Then to top it off,after i put my order the jacket went from R250 to R150.I have requested more than once for MRP to call me to resolve this but I have received no calls.They respond to my emails,whenever they choose its convenient for them,now all they are interested in is the codes on the incorrect items instead of what they are going to do to get the right items delivered.I asked for compensation as its nearly a month later but guess what, no feedback.I usually do online shopping with them and its usually a great but this time the customer service or the lack thereof is appauling.I expected this to be resolved quickly and efficiently however seems like MRP doesnt care about there losing their customers</p>