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sharlene L
1 reviews | Active since May 2020
08 Nov 2023, 13:21
PATHETIC USELESS SERVICE I WILL NOT RECOMMENDED MR PRICE
Been trying to cancel the policies and insurance on my account since last month. Been to a branch 3 times just to hear come back tomorrow or Sunday and and then every time no sorry we can't help. Then i am told to call 140 from the sim card i got when i opened my account. I called and held on for 2 hours to get from caller 8 to caller 1. The moment i reached the front of the queue my 2 hours call was cut off. I have sent an email to 2 different emails. I've tried calling 2 other numbers i found on google, nr are not available. Then i was asked if i wanted a call back from both numbers..... I am still waiting. I called head office on the 031 nr and it's not available!!!!!!!!!!
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Replies (1)Mr Price's replyOfficial
09 Nov 2023, 11:03Hi sharlene linstrom
I trust you are well,
I trust you are well,
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
Mr Price's reply09 Nov 2023, 11:03
Official
Hi sharlene linstrom
I trust you are well,
I trust you are well,
We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
Many thanks,
Mr Price
