NZ
Nomcebo Z

1 reviews | Active since Jun 2024

27 Jun 2024, 09:40

PATHETIC SEVICE BY AN ACTING MANANGER CALLED MTHUNZI IN MR PRICE GATEWAY MALL

Hello PETER

THIS IS MY SECOND REVIEW IM WRITING, YESTURDAY I EXPERIENCED THE MOST PATHATIC DISGUSTING SERVICE EVER BUY AN ACTING MANAGER /TWICY BY THE NAME OF MTHUNZI IN MR PRICE GATEWAY MALL. THE GUY IS VERY VERY RUDE AND HE INSULTS CUSTOMERS. YESTURDAY HE REFUSSED TO DO AN EXCHANGE FOR ME FOR MY ITEM THAT WAS BOUGHT AT A MR PRICE SHOP FOR ME,WHICH WAS A GIFT FROM A FRND AND I DID HAVE THE SLIP BY THE WAY, THE ITEM WAS BOUGHT 2 DAY AGO SO THE DATE WAS STILL OKAY TO CHANGE THE ITEM BUT BECAUSE HE WAS NOT IN THE MOOD HE REFFUSED AND TOLD THE STUFF NOT TO ASSIST ME ASWELL, WHEN I ASKED HIM WHAT WAS THE PURPOSE ? HE BEGAN TO YELL AT ME LIKE IM A SMALL CHILD WITH NO BRAIN AND ALSO CAUSE A SCENE AND EVERYONE IN THE TILL PONT AND LINE WERE ALL LOOKING AND STARING AT HIM PERFORMING AND MAKE ME LOOK LIKE I'M A STUPID INFRONT OF EVERYONE...THE WAY I WAS SO HUMILIATED AND EMBARRASSED... I WANT TO EVEN CANCEL MY ACCOUNT I HAVE WITH MR PRICE I CAN NOT DEAL WITH SUCH POEPLE NO RESPECT WHAT SO EVER. WORD OF ADVICE DONT EVER GO AND SHOP AT MR PRICE GATE WAY AND I'M ALSO TAKING THIS TO TWITTER ASWELL. IM VERY DISCUSSED!!

0
Replies (2)
Mr Price
Mr Price's reply27 Jun 2024, 11:50
Official
Hi Nomcebo Zuma

Thank you for taking the time to bring this matter to our attention. We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Regional Manager for Mr Price Gateway and you will receive personal feedback shortly. 

Warm Regards,
Mr Price 

NZ
Nomcebo Z's update27 Jun 2024, 11:58
Reviewer Update
Good day.

Thank you for getting back to me in regard to the matter and I will be waiting for your feedback as mentioned on the reply.


Thank you
Nomcebo Zuma