LF
Leigh F

1 reviews | Active since Jul 2020

18 Dec 2024, 12:54

Pathetic service with delicery

One star is really even pushing it. Delivery service honestly needs to be upgraded. Waiting on my order still and this live chat option they can’t even help you. Worst service. If you can’t provide the service then rather not do it. Honestly so sick of having to find out where my items are that’s been paid for!

0
Replies (5)
LF
Leigh F's update19 Dec 2024, 11:17
Reviewer Update
One day later and still no feedback. Customer services are absolutely no help. Said it’s been escalated however no feedback! Parcel was supposed to be delivered yesterday and still at 11:16 no feedback or anything from this group. Fast to take payments and fast to msg about accounts but can’t provide the services advertised. I want feedback today and I want my parcel.
Mr Price
Mr Price's reply20 Dec 2024, 08:42
Official
Hi Leigh Fisher
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price
LF
Leigh F's update20 Dec 2024, 21:44
Reviewer Update
A whole day later and still no items… I really don’t understand how you can offer a service and not provide proper results. WHERE IS IT!!!!
LF
Leigh F's update21 Dec 2024, 07:03
Reviewer Update
Still no feedback! Another day later.
Mr Price
Mr Price's reply07 Feb 2025, 18:14
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price