MM
Muhammad M

1 reviews | Active since Jun 2017

30 Nov 2017, 07:17

Pathetic Service Delivery

I placed an order on the MRP website on the 23rd November 2017. According to the website delivery of the parcel would be within 1-3 business days. Today is business day 5. I cannot understand how such a large company cannot deliver on their promise. I am highly disappointed and quite frankly lost all high hopes for this company - just when i thought things were looking up for MRP. Please rectify this immediately as this is no way to treat customers among'st a consumer sector with options to shop at your competitors. I expect delivery today 30th November 2017.

0
Replies (1)
Mr Price
Mr Price's reply10 Dec 2017, 12:11
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price