PATHETIC SERVICE

THE WORST PATHETIC SERVICE EVER. HOW THE HELL DO YOU WAIT FOR AN ORDER FIR A WHOLE MONTH AND THEY ALL SAY ITS ESCALATED, YOU WILL RECEIVE ORDER FOLLOWING DAY AND STILL NOT RECEIVE IT? THIS IS PURE BULL. YOUR AGENTS ON WHATSAPP ARE SICKENING, ALL THEY DO IS END CHAT AFTER A MINUTE IF YOU NOT RESPONDING.. ESPECIALLY LUNGILE. FIX YOUR SERVICE. REFUBD ME MY MONEY AND STOP TELLING ME ITS ESCALATED. HOW DO YOU SAY THERE WAS AN ERROR WITH THE DELIVERY ADDRESS WHEN THE ADDRESS IS THE ONE I ALWAYS USED?? A STORE ADDRESS FOR THAT MATTER ?