TB
Tina B

1 reviews | Active since Nov 2013

17 Jan 2025, 10:22

PATHETIC SERVICE AND *****S

11 Jan 2025 at 12:27 Mr Price delivery service Worst service ever!! I have placed an order on 28/12/2024 of R1125, I received a message and email confirming delivery on 8/1/2025. Package was never delivered to my address but was signed for by a Siphiwe. There is no such person on my premises!!! I've been trying since 8/1/2025 to get answers on email and from the call center who tells one story after another. I have asked for a refund but that they also cant do!! They cant trace my package and they cant refund me so what can they do?? Most pathetic service I've ever received. Unhappy customer Reply (1) Mr Price’s reply 12 Jan 2025 at 11:44 Hi Tina

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price

17/1/2025 STILL NO WORD FROM ANYBODY I AM FOLLOWING UP EVERY SECOND DAY AND JUST GET TOLD "IT SEEMS THAT SOMEBODY STOLE YOUR ORDER"!!!!!!!! MY WORD IT WAS DELIVERED TO A WRONG ADDRESS!!!!!!! NO WORD ABOUT A REFUND! I WANT SOMEONE WITH AUTHORITY TO PLS PHONE ME TODAY!

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Replies (1)
Mr Price
Mr Price's reply17 Jan 2025, 12:14
Official
Hi Tina

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price