RH
RENE H
1 reviews | Active since Jul 2011
07 Dec 2018, 15:29
Pathetic service!!!
Mr. Price i have been a customer of yours for years. I have utilized your online shopping for years. Never and I mean never have I been this disappointed with your customer service! Firstly I have been inconvenienced with a system that does not work then I had to put up with unprofessional customer care agents. Now my order has been placed on hold due to an order item being out of stock which was very much in stock when I placed my order. I would like my order to be reversed / cancelled. My account credited with what i have spend. My voucher reimbursed as well as compensation for this terrible customer service.!!!!! I will no longer being supporting or BUYING from your store. TIME TO CLOSE MY ACCOUNT!!!
Helpful (0)
Replies (4)0
Replies (4)
Mr Price's replyOfficial
07 Dec 2018, 16:54Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised we have escalated your complaint to the warehouse and you will received feedback as soon as possible.
We apologise for the inconvenience caused.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised we have escalated your complaint to the warehouse and you will received feedback as soon as possible.
We apologise for the inconvenience caused.
Many Thanks
Mr Price
Mr Price's reply07 Dec 2018, 16:54
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised we have escalated your complaint to the warehouse and you will received feedback as soon as possible.
We apologise for the inconvenience caused.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised we have escalated your complaint to the warehouse and you will received feedback as soon as possible.
We apologise for the inconvenience caused.
Many Thanks
Mr Price
RH
RENE H's updateReviewer Update
07 Dec 2018, 18:18I have been liaising with your "warehouse" yet receive no assistance. KRISHNI was supposed to get back to me and never did! I want this escalated to management.
RH
RENE H's update07 Dec 2018, 18:18
Reviewer Update
I have been liaising with your "warehouse" yet receive no assistance. KRISHNI was supposed to get back to me and never did! I want this escalated to management.
RH
RENE H's updateReviewer Update
07 Dec 2018, 18:20Thus far everyone has been "apologizing for the inconvenience caused" yet no assistance whatsoever from Mr. PRICE AT ALL!!!!!
RH
RENE H's update07 Dec 2018, 18:20
Reviewer Update
Thus far everyone has been "apologizing for the inconvenience caused" yet no assistance whatsoever from Mr. PRICE AT ALL!!!!!
Mr Price's replyOfficial
08 Dec 2018, 14:07Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised our warehouse has unfortunately just informed us that they are experiencing technical difficulties processing some orders. We will provide feedback to you on Monday.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised our warehouse has unfortunately just informed us that they are experiencing technical difficulties processing some orders. We will provide feedback to you on Monday.
Many Thanks
Mr Price
Mr Price's reply08 Dec 2018, 14:07
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised our warehouse has unfortunately just informed us that they are experiencing technical difficulties processing some orders. We will provide feedback to you on Monday.
Many Thanks
Mr Price
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
Kindly be advised our warehouse has unfortunately just informed us that they are experiencing technical difficulties processing some orders. We will provide feedback to you on Monday.
Many Thanks
Mr Price