aB
aadelah B

1 reviews | Active since May 2018

23 May 2018, 16:41

PATHETIC SERVICE

ive been trying to settle my account with mrp mobile every time i contact mrp consultants give me different stories all the time, ive contacted 3 companies (DMC,MBD AND RL DALY)that mrp consultants have provided me all 3 companies have mentioned to me that my account is not with them,if its not with these 3 companies then who the HELL is handling my account, i dont understand why consultants cannot give out proper information whats the sense of contacting customer service if the service given is PUTRID,THIS IS TIME CONSUMING AND A WASTAGE OF MONEY AND AIRTIME.How difficult is it to go on a system and search the correct company handling my account.such pathetic service..........

0
Replies (1)
Mr Price
Mr Price's reply24 May 2018, 15:44
Official

Good day

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price