pvdm
petrus van der merwe

1 reviews | Active since Oct 2017

04 Dec 2017, 15:28

Pathetic service

30/11/2017 10:43AM I placed a order online New Order # ********** 93709 everything I ordered was in stock today is the 3rd working day, so I phone to find out by when my order will be delivered at my store, I was assisted by Michellene Lawrence, now all of a sudden my order is on hold, because one of my items is not in stock ... yes that is right not in stock as when I ordered it was in stock ... how the hell? ... As per attachment it clearly stated our goods will be delivered in 5-7 day's meaning we will have it in time for Saturday and our party ... Now Michellene tells me it 5 to 7 day's only after it is shipped ... you did not think twice to take your money for items you don't have but now you playing for time ... I will advise every last person on earth to never ever order online ... as it is a ***** ****

0
Replies (2)
pvdm
petrus van der merwe's update05 Dec 2017, 08:07
Reviewer Update
any feedback from your side?????????????
Mr Price
Mr Price's reply10 Dec 2017, 11:47
Official

Good day

Thank you for your post. We value feedback from our customers and do apologise for the disappointing service you have received. We are investigating this matter and will get back to you as soon as possible.

Warm regards,

Mr Price