MC
Megan C
1 reviews | Active since Nov 2018
21 Nov 2018, 12:32
Pathetic Mr Price service
Ordered an item online and received a message that it was shipped on the 22/10/2018 and I still to this day 21/11/2018 have not received it. I am frustrated that after many calls no one can assist. This is disgusting and pathetic service delivery. On your site it says 5-7 working days but I am waiting for this for almost a month. Pathetic
Helpful (0)
Replies (5)0
Replies (5)
Mr Price's replyOfficial
21 Nov 2018, 16:37 Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price Online
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price Online
Mr Price's reply21 Nov 2018, 16:37
Official
Good Day
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price Online
Trust you well
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks
Mr Price Online
MC
Megan C's updateReviewer Update
21 Nov 2018, 16:43Have spoken to a team leader and she couldn’t assist. If this is the pathetic service expected from Mr Price online then I suggest come up with another strategy. Tired of hearing the same excuse. Rather state that shipping of an item will take about a MONTH and not 5-7 working days as per your app.
MC
Megan C's update21 Nov 2018, 16:43
Reviewer Update
Have spoken to a team leader and she couldn’t assist. If this is the pathetic service expected from Mr Price online then I suggest come up with another strategy. Tired of hearing the same excuse. Rather state that shipping of an item will take about a MONTH and not 5-7 working days as per your app.
Mr Price's replyOfficial
21 Nov 2018, 16:52Good day
Trust you are well.
Please accept our sincerest apologies for the stress, frustration and inconvenience caused.
We have escalated your query to the couriers and we will provide feedback the soonest.
Kind Regards,
Mr Price Online
Trust you are well.
Please accept our sincerest apologies for the stress, frustration and inconvenience caused.
We have escalated your query to the couriers and we will provide feedback the soonest.
Kind Regards,
Mr Price Online
Mr Price's reply21 Nov 2018, 16:52
Official
Good day
Trust you are well.
Please accept our sincerest apologies for the stress, frustration and inconvenience caused.
We have escalated your query to the couriers and we will provide feedback the soonest.
Kind Regards,
Mr Price Online
Trust you are well.
Please accept our sincerest apologies for the stress, frustration and inconvenience caused.
We have escalated your query to the couriers and we will provide feedback the soonest.
Kind Regards,
Mr Price Online
MC
Megan C's updateReviewer Update
21 Nov 2018, 16:54Pathetic!!!
MC
Megan C's update21 Nov 2018, 16:54
Reviewer Update
Pathetic!!!
MC
Megan C's updateReviewer Update
22 Nov 2018, 17:14Still no contact from anyone. This is really the worst service!
MC
Megan C's update22 Nov 2018, 17:14
Reviewer Update
Still no contact from anyone. This is really the worst service!