1 reviews | Active since Aug 2011
Pathetic lack of service
<p>I visited the ****arney Mal Mr Price clothing on 20 September 2016 just after 5pm.</p> <p>I picked 2x tops for a 1year old girl and promptly went to the counter to pay. There was a male staff member sweeping behind the counter, a female staff member walking on the right of the counter and a male staff member packing clothes behind me.</p> <p>NO one else was in the queue or the store. I approached the till and waited. The guy behind the counter didn’t even look at me. </p> <p>But I still waited patiently with my card out.</p> <p>Next a lady customer comes to the counter (after me mind you!) With her cellphone and starts talking about the phone and air time. The guy sweeping drops his broom goes to HER, leans over the counter and they both start looking at her phone.</p> <p>The guy packing clothes looks at me and continues to pack.</p> <p>I still wait.</p> <p>The lady to the right now disappears.</p> <p>I'm still waiting.</p> <p> These two continue to play on the phone in front of me.</p> <p>NO one has helped me yet.</p> <p>Next a manager comes by, she was wearing a cap and a grey zip through, she had her hands stuffed in her jacket pocket and dragging her feet towards the counter. She then shouts “cashiers, customer!!!”, and then proceeds to JOIN THE OTHER TWO HUNCHED OVER LOOKING AT THE CELLPHONE!!!!!</p> <p>3 of them are now standing in front of me looking at the phone.</p> <p>Yet I still wait patiently…..</p> <p>I waited a bit more then left the 2 items on the counter and walked out. You guys lost a sale as well as my business. Your staff are rude and lazy, they were too interested in closing time rather than helping me.</p> <p>4 people standing around and no one helped me, yet the music was blasting in the store and they were clearly not busy at all!</p> <p> </p>
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Good day
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
