PATHETIC CUSTOMER SERVICE -MR PRICE OTTERY

STINKING ATTITUDE

I purchased some garments on Saturday - 27.07.2019. Upon getting out of my car - i noticed the Jewellery was not packed in any of my bags. I called the shop - but the number: *** went straight to Fax. I called about twice. Couldn't make it back to the store on the weekend - I was sure they'd keep it for me. I called today - 29.07.2019 - and with the "I couldn't careless" attitude -I was told - there stock levels are correct. So now I'm made to feel like a **** - if the goods were not packed into the bag - they were not not packed into my bags. Hou Kop man!

The worth of the item is not important - whether it costs R50 or R5000 - your stink attitude was pathetic Verna Adams.

Not once did you make me feel like you were going to even attempt to assist me or make me feel as if my Mr Price experience was an outstanding one. Instead your attitude towards the matter was: I wasn't in that day -almost to say - Not my issue.

As branch manager - Your customer service needs alot of work.....

I for one - will never use Mr Price - Ottery again. Thanks to you Verna Adams. Terrible customer experience if ever I had any.

Completely Annoyed.