RG
Rosalia G
1 reviews | Active since May 2020
25 May 2020, 10:49
Pathetic customer service
On the 1st of May 2020. i purchased R55 vodacom airtime through my Mr Price account. To date i have not received this airtime. A few days later i went into one of the MRP shops to check my statement and to my surprise the airtime was charged to my account on the 2nd of May 2020. They gave me the docket number and who i should email. I have sent countless emails and phoned countless of times and still no help. Why should i pay for something i have not received????? What is going on with you MRP????
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Rosalia G's updateReviewer Update
01 Jun 2020, 15:36How is it possible that I get given email addresses where to send my query and I keep on getting no reponse. I am actually getting quite irratated with this whole situation. I now want to close my account and there's no where to contact.PLEASE CAN I GET SOME ASSISTANCE!!!!!!!!!!!!!!
RG
Rosalia G's update01 Jun 2020, 15:36
Reviewer Update
How is it possible that I get given email addresses where to send my query and I keep on getting no reponse. I am actually getting quite irratated with this whole situation. I now want to close my account and there's no where to contact.PLEASE CAN I GET SOME ASSISTANCE!!!!!!!!!!!!!!