NJ
Nicholas J
1 reviews | Active since Apr 2020
15 Mar 2022, 15:19
Pathetic customer service
How many platforms and channels do a customer need to go through just to contact you? I emailed, called, WhatsApp and tried the live chat thing and I have gotten nowhere!! Your customer service is pathetic for such a major brand.
Helpful (0)
Replies (2)0
Replies (2)
Mr Price's replyOfficial
15 Mar 2022, 16:37Hi Nicholas
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
Mr Price's reply15 Mar 2022, 16:37
Official
Hi Nicholas
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
We sincerely apologise for all the inconvenience you have incurred. You will be contacted by our customer care team who will handle the matter personally with you.
Many Thanks
Mr Price
NJ
Nicholas J's updateReviewer Update
22 Mar 2022, 15:27Thank you so much - Would it be possible for this customer care agent to email me instead of calling me. The mic on my phone is faulty so I can't answer calls but I may converse via email.
NJ
Nicholas J's update22 Mar 2022, 15:27
Reviewer Update
Thank you so much - Would it be possible for this customer care agent to email me instead of calling me. The mic on my phone is faulty so I can't answer calls but I may converse via email.