Pathetic Customer Service and Broken Goods

<p>Mr Price Mobile setup a contract with me on the 19th of September 2016. The Phone that was received eventually was faulty and not working at all. This was reported on the 23rd of September 2016. It's been a fight since then to get them to collect the phone, however money is being deducted even after reporting the issue, and also not the agreed amount of R119 and what is being deducted is between R139-R200 (over the last 2 months). This is absolutely unacceptable and this kind of service is really appauling. Please sort this out urgently or we will be reporting this to the consumer board (There is a consumer protection act for a reason)... So this is the LAST callout to sort out YOUR mess!</p>