ZB
Zeronah B

1 reviews | Active since Dec 2016

06 Dec 2016, 17:57

PATHETIC AND DISGUSTING CUSTOMER SERVICE

<p>I placed an order more than a week ago at both Mr Price Clothing and Mr Price Home. They advertise 1-3 working days for delivery and this was not lived up to. On both orders I had a technical error according to them.</p> <p>Once my orders were shipped I got emails saying that they no longer had any stock available with the majority of the items I had purchased.</p> <p>I sent emails and even had to call them to find out what exactly was going on with my orders but failed to get any response.</p> <p>I am extremely unhappy with their customer service and I have still not received my refund for the items that were no longer in stock.</p> <p>Mr Price!! You are PATHETIC!!!</p>

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Replies (1)
Mr Price
Mr Price's reply07 Dec 2016, 16:39
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price