CG
Charl G

1 reviews | Active since Oct 2018

29 Oct 2018, 13:13

PATHETIC

I am utterly disappointed by the service recieved and the way mr price goes about business..

I was unable to pay my acount on the 1 st of last month due to mr price not being able to find my acount via my id number and me bot being able to link my acount number .

They did not want to assist me futher without my id ...

The day i got my id on the 20 th i inmediatly went back and they assisted me the lady behind the till assisted me and advised my installment to be paid is 530 which i paid immediately on the. Spot .

Now i am being phoned by a rude lady saying i need to pay 350 more because of late payment my payment was late because of YOU mr price so why am i now liable ?????

0
Replies (1)
Mr Price
Mr Price's reply29 Oct 2018, 13:39
Official

Good day

Thank you for taking the time to bring this matter to our attention. We would like to apologise for the inconveniences and frustration caused and assure you that we are investigating this matter.

Your post will be sent off to the Accounts Team and you will receive personal feedback shortly.

Warm Regards,

Mr Price

Best regards,