1 reviews | Active since Nov 2010
Pathetic!!!
I've had such horrid experiences with Mr Price's online store. You get charged R35 for a delivery which is suppose to reach you within 1-3 working days and instead of gets delivered later. When you query it with the call centre you meet with individuals who are unprofessional with no telephone etiquette.
My last 3 deliveries were late when I queried this and demanded a refund for being charged a delivery fee i received no response regarding my refund whatsoever. Instead I was rep**** to by a lady who had no idea what my query was with regards to.
I had placed another order on the 30th and still to this very day no delivery.
If you are unable to stick to the stipulated time frame for delivery change it to 5-7 working days instead.
I expect a full refund on all my deliveries.
Then you wonder why clients close their accounts!!!!
********** 98 ********** ********** 8 ********** 12648
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Best regards,
