NS
Natalia S

1 reviews | Active since Apr 2022

14 Apr 2022, 10:30

Passion, Value and Partnership are at the heart of our business? I think not.

I have been struggling for MONTHS to log onto my Mr. Price profile in order to purchase items and pay my account, it has been unsuccessful with a message of "internal server error". I went to the store and advised that they cannot help me with the site query. I've called more times than I can count and sent numerous emails with screen shots on the problem. I cannot create a new profile as the account number is already linked to the existing. Every time I call, the level of incompetency I experience is shocking. No one returns calls or emails. Absolutely pathetic.

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Replies (1)
Mr Price
Mr Price's reply14 Apr 2022, 12:51
Official
Hi  Natalia Singh


 
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. 
 
Many thanks, 
Mr Price