Pass a compliment

I'd like to compliment one of your employees, Shaun Qwabe for the excellent service he provided me today hé helped me to sort out my account after I discovered that there had been several unauthorized debits made from it a few weeks ago.

I have always been pleased with the service I receive at this branch. However, Shaun's professionalism and ability to get to the bottom of the situation quickly exceeded my expectations My employee of the year goes to Shaun Qwabe??