Paid order cancelled -weeks later still nothing = THEFT!!!!

Order Number: *** - I placed the order and paid. It was supposed to be delivered to my home address, now I see the order is canceled. I did not cancel the order and was also not refunded. the feedback from MRprice Good morning, I trust you are well. Thank you for your email. Your order number *** reflects delivered. Should you require further information you can contact us on ***or ***

Clearly, these people cannot read or understand that the delivery was not received. I complain again 3 times no feedback no follow-up, still no package or refund. Poor customer service I will not recommend these services to anyone R534,97 is a lot of money in this time and finances are tight.