1 reviews | Active since Feb 2014
Paid more for nothing
<p> Sunday I went to Mr. price in Kollonaade shopping mall. As I was browsing around I noted a per of Bra which was on sale and I decided to buy them. whiles on the queue a lady who had a small mobile swiping machine called me to come pay by her as I was paying with my card. </p> <p>I paid and the machine does not reflect the amount when entering your pin. The lady who was serving me was so nice and friendly I paid and went home. when I got home I realized that the receipt says ( 2pk T-shirt Price R100). and i did not buy T-shirt it was just a per of bra which was support to cost R50. So I paid R100 instead of R50.</p> <p>I understand you are trying your best not to inconvenience client and to provide quick service, however integrity is vital this could break the trust between you and customers. I am sure the lady who was assisting me did not do this on purpose but if the machine had reflected the amount I would of noticed this.</p> <p>I only shop with retailers that I trust and Mr price has always been 1 of them. I hate having to check each and every little thing when shopping especial for such small things. This just annoyed me.</p>
Good Day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Kollonade and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Good Day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Kollonade and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
