RS
Ruan S

1 reviews | Active since Dec 2009

20 Dec 2017, 16:11

Paid for our Products - No Delivery and now Late Delivery

EXTREMELY bad service with online shopping! Ordered on the 17th and paid R45 EXTRA to have it delivered in 1-3 workdays, received NOTHING!!!! Customer care have to "resubmit"-it and now we wont receive it until who know when?! I would like to have it delivered this week as next week we won't be here. Don't think I will shop at Mr Price again...I paid the money...you kept the clothes and we received NO notification that there was an error on the order #poorservicemrprice

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Replies (1)
Mr Price
Mr Price's reply03 Jan 2018, 15:16
Official

Good Day,

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
MRP