1 reviews | Active since Nov 2016

16 Nov 2016, 08:40

Overcharged on cellphone instalment

<p>I took out a contract with MRP mobile. The set amount was R259.00. 1st month i was charged R420.00 & they said i had gone over my calling limit & data usage so i asked for it to be stopped at R1.</p> <p>This month i went over my calling limit by R26.00 and so i could not use my data unless i recharge. Fine but now my instalment is R738.00 how??? I havent recharged the R26.00 but i still 468MB of data so where is the amount coming from. This is pure *****....from signing a contract of R259 to pay close to R800???????????</p>

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Replies (1)
Mr Price
Mr Price's reply17 Nov 2016, 09:34
Official

Good Morning Zintle

You will be contacted by our Mobile Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards