WA
Waseela A
1 reviews | Active since Oct 2014
14 Mar 2016, 15:14
OVERCHARGED
I visited the Kenilworth branch on Saturday to purchase some items, I was waiting for some time for the assistant to check a price for an item I wanted and because I already waited so long, I left after paying without checking my slip. Only when I got home I saw that I was overcharged for an item, even though its only R20, but in this day and age, R20 is R20, what will be done? I have my slip and barcode of item bought!
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Replies (1)Mr Price's replyOfficial
14 Mar 2016, 17:07Hello Waseela87,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Mr Price's reply14 Mar 2016, 17:07
Official
Hello Waseela87,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
