MM
Mpho M

1 reviews | Active since Mar 2022

28 Apr 2022, 19:02

Overall service is poor

I have watched the quality of your clothes getting poor and poor. When one buys clothes there ,they need to do a thorough inspection because wow when we get home either the stitching if off or they miss some of the sticking.the quality of material really has went to zero.matetial too light and too see through.what an embarrassment for me .I bought one of your trousers sadly I did not asked for the digital receipt. I wore the trouser once the very same day it was town on bilateral sides.i was held up and could not return it in time.i was told it has to be returned within 30 days.today I went to look around items I might like. I got there and I saw saw dress I liked on marked down.the dress had a price tag.when I got to the till there price tag was not there. They asked me to get another dress of the same model but when I got there I only got a different colour.when they punctured on system the dress was R30 more than what I initially saw. When they tried to argue it.they said different sizes has different marked down fortunately for me when they brought the same dress same colour same size but different price I was then told of the codes.i asked them so when we buy we also need to look at the side price and bar codes. Mr price do you with your items we first have to look if it's not damaged. If there is no production faults.then on top of that we have to look for bar codes. Haikhona ni wrong. You know at one point I bought a jacked. The price tag had a different size to the one on the label... Aowa le makula a kaone

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Replies (1)
Mr Price
Mr Price's reply29 Apr 2022, 10:40
Official
 Good Day   Mpho 

Trust you well 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP and do our utmost to never have a repeat of this nature.  We are investigating this matter and will be getting back to you ASAP. 

Regards 
Mr Price