1 reviews | Active since Dec 2013
Out Of Stock Items And Customers are Responsible for the mistake
I recieved my online order from MRP today , 2 of the items was short , and im only notified on the day of the actually delivery after ive already paid . With any other online service i am told in advance of the out of stock before i actually make the online payment!!! Now i am told by the customer service agents that i will only be refunded for the items , and if i have to re-order those items i have to pay for delivery AGAIN!!!? So i have to pay for their mistakes??? Any other online service will take responsibility for the delivery BUT NOT MRP !!! Pathetic !!!And they not willing to help me in any way to replace those items!!
Good Day,
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
MRP
Good Day,
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
MRP
Good Day,
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
MRP
Good Day,
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
MRP