1 reviews | Active since Mar 2009
Other retailers take note
I was at the branch yesterday to purchase a duvet set. This came with the cover and two standard pillowcases. In addition I needed two Continental pillowcases. I took what I thought were two these (each packed individually) from a shelf (the item in the front was a Continental) - I did not take into consideration that customers often do not replace items in their correct position. When I got to Sabeliwe to pay, she politely asked if perhaps I had wanted two Continentals when in fact one of the packages that I assumed was a Continental was two standards. She went herself with a smile and changed them, I thanked her for pointing out my error and she rep**** that she was there to help customers and did not want them wasting petrol changing things. What a refreshing and delightful attitude, that many stores, especially supermarkets could do well to take note of. Thank you Sabeliwe and Mr Price for knowing what service and staff training means.
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied. We will pass your compliment on to the Hillcrest branch for you.
Many Thanks
Mr Price Home
Thank you for taking the time to provide us with such positive feedback.
We are always pleased to hear of such wonderful Customer Service from our team and even more delighted when a customer is satisfied. We will pass your compliment on to the Hillcrest branch for you.
Many Thanks
Mr Price Home
