EL
Elisha L

1 reviews | Active since Oct 2012

05 Dec 2016, 08:05

orders not received and no stock

<p>I placed 3 orders at Mr Price online on the 28th of November which was paid by credit card, the order has not been delivered yet and everytime I go online to track the delivery i am unable to. On saturday 3 December i received an email on my work computer, whereas I dont work on weekends from Reagan Naicker advising that there is no stock and he cant replace the item, which i went online and checked and there is stock of the item but in diferent colors. Firstly this has now delayed me another day of getting my order delivered as they could have called me to advise but did not, secondly, They have not dispatched the other 2 orders which means there is probably no stck and lastly why advertise for something when there is no stock? This is the most pathetic service delivery and I will make sure none of my friends purchase from MRP.</p>

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Replies (2)
Mr Price
Mr Price's reply06 Dec 2016, 08:27
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

EL
Elisha L's update06 Dec 2016, 08:31
Reviewer Update

OH THATS TOTAL ****, NO ONE BOTHERED TO COME BACK TO ME, I HAD TO CALL THE CUSTOMER CARE MYSELF. NOW I GET TOLD I WAS REFUNDED ON THE 30TH OF NOVEMBER AND I ONLY GOT AN EMAIL ON THE 3RD FROM REAGAN ASKING IF "HE COULD REFUND AND SEND THE BALANCE OF THE ITEMS THROUGH" WHY BOTHER ASKING WHEN MRP DOES AS THEY PLEASE. MRP SUCKS AND THE SERVICE DELIVERY IS PATHETIC. MY FRIENDS AND I WOLL NOT BE PURCHASING FROM MRP IN FUTURE. #TOTALLYDISGUSTED