1 reviews | Active since Nov 2017
Ordered clothes online, credit card charged, no order
I ordered clothes online to the value of R532 on the 24th of November. My credit card was charged, however, I received no order confirmation, only an sms from my bank. My cart was empty, and there were no orders in my 'order history'.
i contacted customer service (which is TERRIBLE, by the way), to request a refund. After a back-and-forth of about 10 emails, a one Samantha Coopsamy sends me an apparent screenshot of my refund request. What she sent me was a screen shot of a different client who shopped on the 14th of November to the amount of R212.
I just want my money bac****!
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price
Good day
Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.
Kind Regards
Mr Price